Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, such as your name, phone number, email, service address, and service details when requesting quotes, booking appointments, or contacting our support team.
2. How We Use Information
We use your information to provide HVAC and water treatment services, schedule visits, send service-related updates, respond to inquiries, process payments, and improve service quality and customer experience.
3. Sharing of Information
We do not sell personal information. We may share limited data with trusted service providers (for example payment processors, CRM tools, analytics platforms, and field service systems) only where necessary to operate our business and fulfill your request.
4. Cookies and Analytics
Our website may use cookies, analytics, and tag management tools to understand usage, measure campaign effectiveness, and improve site performance. You can control cookies through your browser settings.
5. Data Retention and Security
We retain information only as long as reasonably required for business, legal, and service obligations. We apply reasonable administrative and technical safeguards to protect personal information from unauthorized access or misuse.
6. Your Rights
Subject to applicable law, you may request access, correction, or deletion of personal information we hold about you. To make a request, contact us using the details below.
7. Contact
If you have questions about this policy, contact ProfexoHVAC at profexohvac@gmail.com or call 289-452-1052.